Encourage more accurate and timely capture and analysis of complaints and compliments from anywhere 24/7, without antiquated paper binders.
The Feedback, Complaints, and Compliments Managers display summary data in a user-friendly grid format that can be searched, filtered and reorganized to suit your needs.
- SoftTech Health offers an easy-to-use online system for your staff to report feedback and complaints as they occur.
- Automatically track and categorize feedback.
- Directly link all supporting evidence (such as your response to the feedback, communications about the complaint, or policies revised
as a result).
- Generate summary and trending reports with one click.
- Give your staff the ability to more easily understand, report on, and access, crucial feedback issues.