The Feedback, Complaints, and Compliments Managers display summary data in a user-friendly grid format that can be searched, filtered and reorganized to suit your needs.

• SoftTech Health offers an easy-to-use online system for your staff to report feedback and complaints as they occur.


• Automatically track and categorize feedback.


• Directly link all supporting evidence (such as your response to the feedback, communications about the complaint, or policies revised
  as a result).


• Generate summary and trending reports with one click.


• Give your staff the ability to more easily understand, report on, and access, crucial feedback issues.